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| In recent years, airline industry has faced challenges like unprecedented spike in oil prices, over capacity and a precipitous drop in revenues caused by a collapse in world trade. The industry is still reeling under pressures to stay afloat and provide sufficient return to its investors in a bid to retain its attractiveness. The Industry estimates that about 2 – 5% of identifiable revenue is lost each year due to leakages and inefficiencies in partner channels. These include revenue losses due to ticketing, under-collection of fares and incorrect application of fare rules on tickets issued by the travel agents, inaccurate settlement between other airline partners, either intentionally or erroneously. About 0.7 - 1% of this is directly attributable to ticket sales related errors. With tight margins, over capacity, uncontrollable cost elements like fuel etc., one of the ways airlines can look to turn profitable through deployment of processes that ensure recovery of lost revenue. This lost revenue has a direct impact on the bottom line of the airline business both in monetary terms as well as strategic decision making processes. To identify and eradicate these ticketing errors, which make up 2-5% of airline’s revenue, Kale along with Zero Octa, has perfected the following services: |
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| For more information on Kale's Audit Services write to us at airlines@kaleconsultants.com | |||||
